We make the introduction. The treatment is theirs.

By using the Myotherapy directory — searching it, sending an enquiry through it, or listing a practice on it — you agree to these terms. If you are agreeing on behalf of a clinic or company, you confirm you are authorised to bind it.

If you do not accept these terms, do not use the directory. We will not hold that against you.

We publish a searchable directory of myotherapists, remedial massage therapists and the clinics they work from, and we pass enquiries to the practitioner you address them to.

We are not a healthcare provider, a clinic, an employer of practitioners, an insurer, or a booking agent acting for either side. We do not supervise treatment, hold clinical records, or verify that a particular treatment is right for you.

Keep your password to yourself and tell us promptly if you think someone else has it. Anything done through your account is treated as done by you until you tell us otherwise.

You must be at least 16 to hold an account. Where treatment is for a child, an adult makes the arrangement.

Practitioners and clinics can submit their qualification, association membership and insurance, along with any screening check their state requires, for review. A verified badge means those documents were sighted and current at the time of checking — nothing more, and it is not an endorsement or a guarantee of clinical quality or outcomes.

We may suspend or remove a listing at any time, with notice where practical, if a document lapses, a claim on a profile turns out to be wrong, a regulator restricts the practitioner, or we form a reasonable view that patients are at risk.

Listing plans are billed in advance on the cycle shown at checkout and renew automatically until cancelled. Prices include GST where it applies.

You can cancel at any time from the subscription screen. Cancelling stops the next renewal and leaves the listing live until the paid period runs out. We do not pro-rate part-months, but if we materially reduce what a plan includes mid-term, you may cancel and take a refund of the unused portion.

You keep ownership of what you write, and you grant us a licence to display it on the directory and in material that promotes the directory.

We remove content that is defamatory, discloses someone else's health information, impersonates a person, or is posted by anyone with a commercial interest in the outcome. We do not remove a review simply because a practitioner dislikes it.

The directory's design, code, copy and brand belong to Myotherapy. Practitioner photographs and profile copy belong to the practitioners who supplied them.

You may not copy the directory, extract its listings in bulk, or use our name or marks in a way that suggests we endorse you.

We work to keep the directory available, but we do not promise it will be uninterrupted. Maintenance, outages at our suppliers and events outside our control all happen.

We may add, change or retire features. Where a change materially reduces what a paid plan includes, we will tell subscribers before it takes effect.

Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy the Australian Consumer Law gives you and which cannot lawfully be excluded.

Subject to that, we are not liable for the treatment a practitioner provides, the accuracy of what they publish, or any loss arising from an arrangement you make with them. Where we are liable and the law allows us to limit it, our liability is capped at the fees you paid us in the twelve months before the claim, or one hundred dollars if you paid us nothing.

If you list a practice, you indemnify us against claims arising from your treatment of a patient, from a false or misleading statement on your listing, or from your breach of these terms. This clause survives the closing of your account.

You may close your account at any time. We may suspend or close an account that breaches these terms, and we will tell you why unless a law stops us.

Closing an account removes the listing from the directory. What we keep afterwards, and for how long, is set out in the privacy policy.

These terms are governed by the laws of Victoria, Australia, and the courts of Victoria have non-exclusive jurisdiction.

Before either of us goes to court, we each agree to raise the issue in writing and give the other 21 days to resolve it. Nothing in this clause stops either of us from seeking urgent relief.

We update the version and effective date at the top of this page whenever these terms change. Material changes are emailed to account holders before they take effect, and continuing to use the directory afterwards means you accept them.